Last updated: August 2026
These Terms of Service (these "Terms") govern your access to and use of the Arcturus Labs website at arcturuslabs.io and any subdomains (the "Site"), operated by Arcturus Labs, Inc., a Delaware corporation ("Arcturus Labs," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Site.
These Terms govern use of the Site only. Any design, development, consulting, AI system implementation, maintenance, or other professional services (collectively, "Services") we provide are governed exclusively by a separate written agreement signed by both parties (an "Engagement Agreement"). In the event of a conflict between these Terms and an Engagement Agreement with respect to Services, the Engagement Agreement controls.
The Site and its content, including case studies, forecasts, metrics, and examples (collectively, "Content"), are provided for general informational purposes only. Nothing on the Site constitutes, or should be relied upon as, legal, financial, investment, accounting, tax, or other professional advice, nor as an offer, solicitation, recommendation, or commitment to enter into any engagement or transaction.
Case studies and metrics presented on the Site describe specific past engagements or deployments. Past performance, projections, and illustrative figures are not a guarantee, promise, representation, or indicator of future results for any other engagement. You should not rely on any Content as a prediction of outcomes for your business.
As part of certain Services, we design, build, deploy, and operate systems that use artificial intelligence and machine learning (including third-party foundation models). Such systems may produce inaccurate, incomplete, or unintended output. AI-generated output is not a substitute for professional judgment. Under no circumstances are we responsible for any decision made or action taken (or not taken) in reliance on any AI-generated output, whether delivered during an engagement or described on the Site. Responsibility for reviewing, verifying, and acting on system output rests with the client's designated personnel under the applicable Engagement Agreement.
Any information, ideas, feedback, know-how, concepts, or materials you voluntarily transmit to us through the Site, including information submitted through our inquiry forms or by email ("Submissions"), is provided at your discretion. Do not send us confidential, proprietary, trade secret, personal health, or payment card information through the Site. Where permitted by law, Submissions are not confidential and may be used by us without restriction or compensation, including to respond to you and to improve our Services. Nothing in these Terms restricts our right to use general knowledge, skills, and experience retained by our personnel.
You agree that you will:
We may suspend or terminate your access to the Site at any time, with or without notice, for any conduct that we reasonably believe violates these Terms or is harmful to us or others.
The Site and its original content, features, functionality, text, graphics, logos, and design are and will remain the exclusive property of Arcturus Labs, Inc. and its licensors. The Site is protected by copyright, trademark, and other laws. The Arcturus Labs name, logo, and related marks are our trademarks; unauthorized use is prohibited.
Illustrations on the Site are licensed works credited to Storyset (storyset.com) and remain the property of their respective owners.
Except as expressly permitted in writing, you may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Site.
The Site links to and relies on third-party services, including our inquiry form provider (Typeform) and web infrastructure (Cloudflare). We do not control third-party services and are not responsible for their content, policies, availability, or practices. Your use of third-party services is subject to their terms and privacy policies.
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE MAY MODIFY OR DISCONTINUE ANY PART OF THE SITE AT ANY TIME WITHOUT NOTICE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ARCTURUS LABS, ITS AFFILIATES, OR THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US FOR ACCESS TO THE SITE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless Arcturus Labs, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Site, (b) your violation of these Terms, or (c) your violation of any applicable law or third-party right. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with our reasonable requests.
These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
BEFORE FILING ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, YOU AND WE AGREE TO FIRST ATTEMPT TO RESOLVE THE MATTER BY PROVIDING WRITTEN NOTICE AND A GOOD-FAITH EFFORT TO RESOLVE THE DISPUTE FOR AT LEAST THIRTY (30) DAYS. ANY CLAIM MUST BE FILED WITHIN ONE (1) YEAR AFTER THE EVENT GIVING RISE TO IT, OR IT IS FOREVER BARRED. YOU AND WE AGREE THAT ANY DISPUTE WILL BE RESOLVED EXCLUSIVELY IN THE STATE OR FEDERAL COURTS LOCATED IN DELAWARE, AND EACH OF US WAIVES ANY OBJECTION TO VENUE OR INCONVENIENT FORUM IN THOSE COURTS. EACH PARTY MAY SEEK INJUNCTIVE OR EQUITABLE RELIEF IN ANY COURT OF COMPETENT JURISDICTION TO PROTECT INTELLECTUAL PROPERTY OR CONFIDENTIAL INFORMATION. FILING SUIT FIRST IN ANOTHER FORUM DOES NOT WAIVE THIS EXCLUSIVE-FORUM PROVISION AS TO COUNTERCLAIMS.
To the fullest extent permitted by law, you and we agree that any dispute will be resolved on an individual basis only, and not as a class, collective, or consolidated action. You waive any right to participate in a class action against us, and we waive the same against you. If a court finds this waiver unenforceable, the dispute will be resolved as though this section did not exist, except that no class proceedings are permitted.
We may update these Terms at any time by posting a revised version on this page with an updated date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.
If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary or, if modification is impossible, severed, and the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver of that right.
Questions about these Terms may be directed to legal@arcturuslabs.io.
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